Our experienced field adjusters are dedicated to providing exceptional service and results for a variety of carrier needs.
As your company’s representative in the field, we always treat your customers with respect, dignity and courtesy. We understand that dealing with any loss can be difficult.
Whether you are in need of a full-time, experienced claims adjusting team, adjusters to help with day-to-day overflow, or you need a team you can fall back on when catastrophe strikes, our claims adjusting services can be customized to meet your unique needs.
Our field adjusters service all of Michigan (including the Upper Peninsula), Northern Ohio, Northern Indiana and Wisconsin.
We are also available for National Catastrophe services.
We offer easy and convenient ways for you to submit your claim assignment :
Commercial & Residential Property
Proper management of property claims, whether commercial or residential, requires thorough understanding of the policy and the circumstances surrounding the loss. Our claims adjusters have the experience it takes to understand the nuances of each claim and how that relates to your bottom line.
Casualty / Liability Adjusting
Our casualty and liability adjusters have the experience needed to balance investigation of a claim with understanding the insurance coverage and empathizing with the parties involved. We always adhere to high ethical standards and treat your customers with respect.
Appraisal Under Policy
In the event that the insurer and the insured cannot come to an agreement on the value of the loss, the claim may go to an appraisal process. ASU Group provides insurers with neutral appraisal services to ensure the most successful results.
HAAG Certified Roof Inspections
When it comes to property claims, the right certifications for effectively identifying and assessing damages matters. ASU Group has HAAG Certified roof inspectors with the knowledge and experience to provide the support insurers need.
Our highly experienced adjusters work with claims organizations to help control the scope of the loss and to complete an accurate content inventory to ensure fair and fast settlements.
Why ASU Group for Your Claims Adjusting Needs?
Claims Supervisors constantly monitor your claims for quality and consistency – based on your individualized needs. Claims handling protocols are tailored to meet your unique requirements: specifications are created for each client with policy information, referral and handling guidelines, data system and other specific information
Web-based Claims & Policy Management
Our proprietary system gives insurers, adjusters and quality control real time status of each claim, ensures accurate communication of your specific requirements to adjusters in the field, gives you the ability to compile and retrieve custom reports and documents as well as communicate with ASU and its’ adjusters.
Team of experienced adjusters deliver a consistent and outstanding work product. ASU has over 60 years experience in the industry – and has handled claims for all major hurricane in the U.S.
Claims handling protocols are tailored to meet your unique requirements.
Technology & Innovation
We’re committed to constantly improving our processes to better serve you.
From promptly returning phone calls to quickly providing you status reports, our client communications are consistently ranked as excellent.
Claims handling protocols are tailored to meet your unique requirements; specifications are created for each client with policy information, referral and handling guidelines, data system and other specific information.