Michigan Transit Pool
“The MTP is an insurance pool composed of public transit systems throughout the state of Michigan. We use ASU to handle our claims and provide us assistance in administering the pool. And we have done so with ASU since the pool started in 1988. The staff at ASU is professional, dedicated and always has our needs in mind. They provide us such great service that we don’t even notice that they are a separate company serving our pool. It’s just as if they were a member of the pool, and in way they are – that is simply the capable and dedicated service they provide to clients.”
We have worked very closely with ASU to build a partnership to handle the unique claims presented by our member schools. We work very closely with Chad Ziesmer, Jennifer Boughner, and Erin Ries. They have demonstrated an understanding of our members, concern for our business, and dedication to our business practices. Chad has even called us when he has seen a news story involving one of our members, en route to the scene. That type of dedication is hard to find in a vendor partnership. We truly feel that Erin, Chad and Jennifer are a part of our team.
Aunt Millie’s Bakeries
“I could say a lot of wonderful things regarding ASU and Wendy Breen, the adjuster who has handled our claims for many years now and they would all be true. But the thing about Wendy and her tech assistant Misty, is that you feel they are part of your own company. Our company interests always comes first with them, just as you would expect someone from your own company to do. Working with Wendy and Misty has made claims handling easier and less stressful. I could not do it without their help and guidance.”
“The ASU Group has assisted our organization in various capacities by resolving home owner claims. They have provided competent adjusters in difficult to staff areas, open communication with adjusters and managers and we truly appreciate the relationship. Their adjusters maintain very strong construction background and make very analytical decisions toward insurance principals.
Again, The ASU Group is very open to communicate and we truly appreciate our relationship.”