The ASU Group announces its’ latest technology tool for claims and catastrophe management. This application gives insurers, adjusters and quality control a more effective means of managing their claims by giving them the real time data they need. Clients are able to see the status and stage of each claim, retrieve reports or documents related to the claim, and communicate with ASU and its adjusters. It also allows them to compile custom reports in a format they can easily download.
This application allows ASU Adjusters to manage claims more effectively and timely by sending a text message alerting them when a new claim is received or if a claim needs to be revisited.
Numerous other functions have been incorporated into the system which makes processing claims quick, accurate, and convenient. Ongoing refinement and improvements continue.
“By continuing to listen to what our clients want and need, and building on our experience, we’ve been able to provide an innovative and useful tool for our clients.” said Debra Claeys, ASU President and CEO.
“Thanks for the great job that you did handling our Sandy claims. Your claims system is awesome and I was able to download reports with all of the data I needed instantly, ” said James Tippett, VP Property Claims of Tower Group Companies of New York.
The ASU Group, established in 1952 and employee-owned since 1982, provides independent claims and Catastrophe adjusting, case management, medical bill review and third party administration to insurance companies and self-insured property and casualty organizations.