Our ultimate goal is the timely and fair resolution of claims and we work closely with our client partners to reach this goal.
It is our philosophy to keep our client partners informed of their potential exposures as well as review loss trending data and constantly monitor for ways to reduce the number and costs of claims.
We leverage our 65 plus years of industry experience and expertise, various partnership arrangements and cutting edge technology to reach this goal.
Each claim is thoroughly investigated and evaluated by examining the nature and extent of the injury/property damage, causal relationship, negligence, statutory law, etc.
We’ve handled all types of general liability and casualty claims, including:
- Auto Liability, Bodily Injury & Property Damage
- General Liability
- Products Liability
- Auto Physical Damage
- Law Enforcement Liability
- Garage Keepers Liability
- Employer Liability
- Professional Liability
- Public Officials Liability
- Errors & Omissions Liability
- Professional Claim file review on behalf of carriers & self-insureds
Our adjusters and examiners’ extensive experience benefits clients starting with initial contact. They know how to assess situations and circumstances in order to draw sound conclusions.
Transparency and client access
We are committed to open and clear communication – keeping clients informed throughout the claims process. When new information concerning the claim is obtained, it will be presented to our client and other parties involved as well as documented in the claim file notes with detailed information.
Web-based Claims & Policy Management System
Our proprietary system provides real time data of each claim, customized reports to access data, easily export it and utilize for historical trends or benchmarking.
Access to integrated services:
We work closely with our client partners to minimize the frequency and severity of claims before they occur. Our loss control professional provides auditing, education and environmental, health & safety resources – designed to reduce claims frequency and severity.
We offer a wide range of bill review services, including professional and technical review, analysis of rules processing, extensive coding review and repricing of your bills.
Our experienced nurses help with early intervention to minimize and prevent potential problems from developing – leading to reduced medical costs, less loss time and more return to work alternatives.