ASU Group Celebrates 65th Anniversary in Claims Management

ASU Group is celebrating a milestone year in 2017! Founded in 1952, the company celebrates it’s 65th anniversary as a Claims Management and Insurance Services company and it’s 35th year as an Employee-Owned company.

Originally called Michigan Claim Service, the company founders, Richard Young, John Fles, Thomas Kelly and Charles Shotwell, provided independent claims adjusting services for insurance companies in lower Michigan. In 1989, the company adopted the DBA The ASU Group to reflect the growth and diverse services for the insurance and risk industry.

Today, ASU provides Risk Management, Third Party Claims Administration, Medical Review, and Case Management Services, as well as Adjusting Services to insurance companies, corporations, municipalities, government entities and self-insured organizations throughout Michigan and Wisconsin as well as several Midwest states and Catastrophe Adjusting nationwide.

We thank our dedicated clients for their support over the years. With their continuous feedback, we will continue to improve our partnership with them by investing in  innovative solutions to their claims management needs by consistently delivering on our promises of improving customer value.

We also thank our employee-owners, our most valuable asset. Their personal sense of ownership generates extra effort, dedication and a collaborative team spirit that delivers significant value to our clients.

President and Chief Executive Officer Debra Claeys says, ”There have been many changes in 65 years.  But after all this time some things remain the same. ASU is committed to the future and the long-term success of our clients, our employees and our company. “

About ASU Group:
The ASU Group is a client-focused provider of insurance services and claims management. By building on our experience, we deliver solid technical resources, cost containment practices, efficient and accessible computer systems and the seamless administration of your programs. For more information on ASU, visit

Contact information: 

Theresa Cooper

For Immediate Release

ASU Adds New Board Member

The ASU Group, a claims management and insurance services company, has added a new member to its’ Board of Directors effective December 13, 2016 – Annette E. Flood.

“We are excited to have Ann join our Board,” said Debra Claeys, CEO and President of the ASU Group. “She has achieved extraordinary success in her career as an industry executive and her unique mix of experience will be a tremendous asset as we continue to grow and service our clients.”

Annette E. Flood is the former Director of the Department of Insurance and Financial Services and Insurance Commissioner for the state of Michigan. She has also served as Chief Operating Officer for AP Capital/American Physicians Assurance Corporation and MEEMIC Insurance Company. She is a graduate of the University of Michigan with a Bachelor of Science in Nursing and of Wayne State University Law School where she obtained her Juris Doctorate. She is currently a principal of Clinton Flood Insurance Consulting, LLC, which provides consulting services for insurance companies and related entities.

The ASU Group has been serving the insurance industry since 1952. The employee-owned company provides claims management and insurance services including independent claims adjusting, national catastrophe adjusting, case management, medical bill review and third party administration to insurance companies, corporations, municipalities, government entities and self-insured organizations throughout Michigan and Wisconsin as well as several Midwest states.